* When On is selected for Prevention of Print Data Loss, print quality may be reduced.Ĭheck 8: Restart your computer if you are printing from the computer. Disconnect and reconnect the power cable at both ends. If printing does not work, contact your local authorized. Cannot be turned ON 'You Cannot Turn the Printer ON' Check the indicators on the printer unit.If the printer will not power on, check the power cord connections. If you cannot print when the printer is connected to the computer by a USB cable. Press the power button to turn on the printer. Then, set Prevention of Print Data Loss in the displayed dialog to On. The steps below will help in resolving the issue and possibly identify the cause. Launch IJ Network Tool, and select "CNBJNP_xxxxxxxxxx" as you confirmed in step 4, then associate the port with the printer using Associate Port in the Settings menu.Ĭheck 7: Is the size of the print data extremely large?Ĭlick Print Options on the Page Setup sheet on the printer driver. Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the machine is used over LAN: If the problem is not resolved, reinstall the MP Drivers. Follow the on-screen instructions to set the correct printer port, then select your machine's name. Printing does not start even though the machine is connected to the computer using a USB cable and the port named "USBnnn" is selected:Ĭlick Start and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer.
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